Hello @Dia83 thank you very much for your first post in our community. Feel welcome 
Was this your first order or did you allready ordered a pack and made a reservation rule, like if you top up money on your account then there will an automatically booking of this option?#

Greetings 
Michael

It's second order 

No option is available now 

My first order was Prepaid S

@Dia83 ok, i see, it seemed that you made a reservation of a package which will automatically booked when you charge up your account.
Which package do you wanted to book in stead of Prepaid S?

kindly regards
Michael