Good morning,
I recently signed up a contract which started in the first half of February, for a 5g Homespot S connection, which means is capped at 50Mb.
At the time I did not expect to require 100mb so I decided to not pay the additional 5 euro per month and the router fee.
I would be interested in knowing if it is possible at least to upgrade to 100mb for just the price difference without any kind of additional cost and the costs for the router.
Kind regards.
Hello
welcome to our o2 Community 🙂
If available at your adress and you can check the availability on our webpage, the 100 Mbit/s are a different Tarif, the Home M which is for 39,99 € monthly, whereas your current Home S is for 34,99 €.
A change of the tarif is possible, but only 5 months after the bgeinn of a contract is a change together with an extension by 24 months possible and only with an extension are new discounts possible, old discounts end with a change of tarif or an extension.
Best Regards,
Gerrit
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