Prepaid SIM Card Activation Error

vor 1 Jahr
Nov. 14, 2025 12:59 PM UTC
1 Antwort
44 Aufrufe

notify_swati
Besucher:in

Dear All,

I am trying to activate my new prepaid SIM card, but I am receiving an error that is stopping me from activating it. I am following the same instructions that are listed on the O2 website. Could you please provide assistance with this problem?

Thank you!

o2_Giulia
Team
vor 1 Jahr
Nov. 14, 2025 1:27 PM UTC

Hello @notify_swati,

welcome to our o2 Community 😀

At what point are you getting stuck with the SIM card activation?

Could you please tell us the exact error message?

Was the SIM card ordered online or purchased in a store?

Best regards

Giulia

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