Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Prepaid Package Tariff

  • April 2, 2025
  • 3 Antworten
  • 31 Aufrufe
R
Besucher:in

Hello all! 

I am using the prepaid Combo package S which was 9.99€ for last 7 months. I have been using this for 7 months. But, I saw the price of the package is increased or the app doesn't show the same package. What should I do now? How could I change my package to pick the best tariff? 

Edit o2_Antje: Moved from Tarife to English Community 

Lösung von o2_Manga

​@Rubs 

the prepaid pack S is not shown as long as you already booked it. You can extend it every month charged with 9,99 EUR. There is no higher price by now.

Greetings

3 Antworten

o2_Bianca
  • o2_BiancaModeratorin
  • Moderatorin
  • April 4, 2025

Hello ​@Rubs,
nice of you to get in touch with us with your question. Where did you find the information that the price for o2 Prepaid S has been increased? The integrated services have been increased, but the price remains the same.
Kind regards, Bianca

Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt
R
Besucher:in
  • Rubs
  • Autor
  • Besucher:in
  • April 4, 2025

Thanks for your reply. I searched about the combo package and the combo prepaid package S was not there in the o2 App. Only Combo prepaid package M was there. I don't know why it doesn't show my previous package. 

o2_Manga
  • o2_MangaModeratorin
  • Lösung
  • April 5, 2025

​@Rubs 

the prepaid pack S is not shown as long as you already booked it. You can extend it every month charged with 9,99 EUR. There is no higher price by now.

Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica