Hello team,
I cannot book any package for 30 mins already. log Out login did not work, please help ASAP.
Getting below error:
Ihr Auftrag konnte nicht durchgeführt werden. Bitte versuchen Sie es später erneut oder wenden Sie sich an unsere Prepaid Kundenbetreuung.
Thanks,
Vakil
edit o2_Tobias: transferred to our English Community
Hi
welcome to our community. 
Which package would you like to order? Shall we still assist you in this matter?
Greetings
Hello,
Thanks for the answer.
Yes the issue is still persists. I would like to take prepaid M package. I have 27 euros in my account) but i think with that panic i clicked to charge directly. So please also help to change that so i want that money withdrawal from my o2 account 
.
Hello
Do you have any news please? The issue is still persists.
Thanks,
hi, probiere mal, ob du über einen anderen Weg zum Ziel kommst.
O2 App,
Packmanager *104#
Sprachmenue 5667……
falls das nicht klappt morgen über die Hotline.
mfg
https://www.o2online.de/service/optionen-und-packs/
Danke schon ) alles ist ok jets )
prima, schönes Rest- Wochenende
Hi
nice that 
If you have any further questions, just feel free to contact our English community.
By the way, it does not make much sense to open different threads for the same subject. Therefore, I closed the following thread:
Loving greetings,
Tobias
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