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postpaid to prepaid

  • Okt. 22, 2025 12:07 PM UTC
  • 4 Antworten
  • 96 Aufrufe

I want to cancel my existing o2 postpaid contract and order a prepaid SIM. Also I would like to port my existing number to prepaid. how will i do it? my O2 app is not functioning. 

Lösung von Frau Bollermann

​@Carmilie 

o2 postpaid to o2 Prepaid? 

It's possible with this form only: 

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular 

Zur Antwort springen

4 Antworten

Frau Bollermann
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​@Carmilie 

o2 postpaid to o2 Prepaid? 

It's possible with this form only: 

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular 


o2_Giulia
  • Team
  • Okt. 22, 2025 12:43 PM UTC

Hello ​@Carmilie,

welcome to our o2 Community 😀

You can cancel your contract here:  Ihr Kündigungswunsch | o2. Depending on the contract duration it will be terminated by that date. 

In order to  by a new prepaid card, you can find all offers here:  Prepaid-Tarife & Prepaid-Karten für Handy & Internet I o2 can do

The phone number can then be transferred with the form that Bollermann has already linked above. 

Please let us know if you have any further questions.

Best regards

Giulia


  • Autor
  • Besucher:in
  • Okt. 22, 2025 1:01 PM UTC

Thank you for the answer. but where i should send this form? postpaid to prepaid form.


o2_Giulia
  • Team
  • Okt. 22, 2025 1:37 PM UTC

Hello ​@Carmilie,

You can find the adress on the top of the form

Best regards

Giulia