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Postpaid payment already done

  • November 4, 2021
  • 2 Antworten
  • 13 Aufrufe
D
Einsteiger:in

Hello, I already paid my october fee for my postpaid plan, could you please stop sending my letters telling me to pay? It is already paid, I don’t know why it appears on my app that I haven’t paid, I have the proof I did. Thanks.

    2 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • November 4, 2021

    Then you should contact o2 to find out why your payment hasn’t been credited to your account. How did you pay?

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Tobias
    • o2_TobiasTeam
    • November 4, 2021

    Hi @DIEGO YP, 

    welcome again to our English Community. 

    Please note that it can take some days until the payment arrives in our systems. 

    Can you please answer the question of @bs0 and additionally: 

    On which date did you pay?

     

    Loving greetings,

    Tobias

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