Subject: Request for Number Porting Assistance
Dear O₂ Community,
I hope this message finds you well. I am writing to request assistance with porting my mobile number to a new provider, ALDI TALK.
My contract with O₂ has ended, and I would like to keep my existing number during this transition. I want to ensure that the porting process goes smoothly and that all necessary steps are correctly followed.
Could you please guide me on the following:
- The exact process for porting my number from O₂ to ALDI TALK.
- How to check and update my personal details on file to ensure they match ALDI TALK's porting requirements.
- Any additional fees for porting a number and the methods for paying them if applicable.
Additionally, I would appreciate it if you could confirm whether my contract has been completely terminated, as I want to avoid any delays in the porting process.
Thank you for your support. I look forward to hearing from you soon.
Best regards
