Hi o2 Team,
I am planning to port my number from o2 to sim.de this month. I am applied for the porting in sim.de site and they are asking for the consent from o2 side so that they cam proceed with the request, I applied for early number porting. Below is the message from their side to me:
“Please contact your old provider first. At your request, he will give the go-ahead for early number porting ("opt-in").”
Can you help me with the request for my number: +491767****864
Hello
welcome to the o2 Community 
.
Please contact the hotline(089 66 66 30 08 1) with your request for the opt-in. They'll be able to help you with this.
Kind regards, Sven
Hello
welcome to the o2 Community .
Please contact the hotline(089 66 66 30 08 1) with your request for the opt-in. They'll be able to help you with this.
Kind regards, Sven
I contacted the above mentioned number. But they redirected it to another number which is : 17688855282 for prepaid number. As its a German speaking hotline, I didn’t get the proper response from them. My current tariff will end today and I need o2 approval to go-ahead for early number porting ("opt-in").
Hello
unfortunately there is no English hotline for our prepaid customers. Setting the opt-in is also not possible here in our community.
Do you perhaps have the option of having a German-speaking friend call for you?
Maybe our colleagues in the online Prepaid Chat can also help you: Kontakt aufnehmen und Hilfe finden | o2 (o2online.de)
Best regards
Giulia
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