@JesusIsMyLord 

Was the commission placed *immediately* or *after the end of the contract*?

I chose “Immediately” as I remember.

then send Vodafone the data sheet where the opt-in can be seen.

I’m not sure what the opt-in is?! This is what O2 sent to me based on my request for porting:

Lieber o2 Kunde,

bitte verwenden Sie folgende Daten für den Auftrag zur Rufnummernmitnahme bei Ihrem neuen Anbieter:

Vorname: ****
Nachname: ****
Geburtsdatum: ****
Mobilrufnummer zur Mitnahme: 49176*****
Anbieterkennung: O2DE
Kündigungsdatum:
Freigabe der Rufnummer gültig bis: 05.04.2024

Freundliche Grüße
Ihr o2 Team

Exactly, that's what I mean. Send this to Vodafone.

How can I send this to them? I just have a page on their website to fill it out and there is no place that I can attach this answer from O2 to it.

On Vodafone’s website there are two questions which I don’t know how should I answer them:

“Zu welchem Datum hast Du Deinen bisherigen Vertrag gekündigt?” & “Gültigkeitsdatum Opt-In?”

“Gültigkeitsdatum Opt-In?”

Freigabe der Rufnummer gültig bis: 05.04.2024

Finally, O2 released my number and I’m able to take it. I think they saw this discussion and that’s why they released my number! Overall I didn't have a good experience with O2! They rejected my request to make a data contract for two years but Vodafone accepted me and that's why I'm leaving O2.

Okay, I wish you all the best.

Hello @JesusIsMyLord,

welcome to our o2 Community

Please excuse my late reply, unfortunately we cannot always answer all inquiries immediately.

I am pleased that your concern has already been resolved. To ensure smooth phone number portability, it is necessary that all information is correct. We therefore send the necessary data accordingly so that everything works when you apply to the new provider.

Please let us know if you have any further questions.

Best regards

Giulia