Skip to main content
Warum O2 Service
Gelöst

Port to Vodafone as soon as possible

A
Neuling

Hello, 

I would like my number to be released as I want to switch to Vodafone. Can you please tell me how this is done and if my number can be released immediately?

Thank you! 

edit o2_Manga: verschoben von Vertrag zu Englisch

Lösung von o2_Manga

Hi @Aakarsh 

welcome to our community. :slight_smile:

I set a note to your mobile phone number to be ported. You may now ask your new provider to get it.

Greetings

Zur Antwort springen
    War das hilfreich für dich?

    3 Antworten

    o2_Manga
    • o2_MangaModeratorin
    • 11203 Antworten
    • Lösung
    • 2. November 2021

    Hi @Aakarsh 

    welcome to our community. :slight_smile:

    I set a note to your mobile phone number to be ported. You may now ask your new provider to get it.

    Greetings

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    A
    Neuling
    • Aakarsh
    • Autor
    • Neuling
    • 1 Antwort
    • 2. November 2021

    Hello! 

    Thank you for that. 

    Is there any way to reduce the term or maybe reduce my tarrif to a very basic amount? 

    If I can change to O2 prepaid, that would be the best.

    Thank you! 

    o2_Manga
    • o2_MangaModeratorin
    • 11203 Antworten
    • 2. November 2021

    @Aakarsh 

    unfortunately there is no chance to downgrade the tariff without extending it for another 24 month.

    Changing to prepaid is even impossible. Please remember the cancellation request online. The contract has to be cancelled until May 16th 2022 at the latest.

    Greeting

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.

    Deine Antwort


    Allgemeine Nutzungsbedingungen der O₂ Community
    © Telefónica Germany GmbH & Co. OHG Telefónica