Hello
I had filled a form for the termination of my prepaid contract. I would like my sim to be released for porting. Could anyone help me with it?
edit o2_Solveig 06.01.2025, 15:33 moved from o2 Mobilfunk → o2 English Community
Gelöst
Port prepaid sim from O2 to another provider
Lösung von Bumer
If the prepaid card is canceled, the number does not need to be released. Your new provider orders the porting at the end of the contract.
- 25293 Antworten
- Lösung
If the prepaid card is canceled, the number does not need to be released. Your new provider orders the porting at the end of the contract.
- Moderatorin
- 4811 Antworten
Hello
welcome to our o2 Community.😊
I see that Bumer has already been able to help you. If you have already canceled, your new provider can request the number from us and start the porting process.
If you have any further questions, please let us know.
Kind regards, Lea
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