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Port prepaid sim from O2 to another provider

S
Neuling

Hello

I had filled a form for the termination of my prepaid contract. I would like my sim to be released for porting. Could anyone help me with it? 
edit o2_Solveig 06.01.2025, 15:33 moved from o2 Mobilfunk → o2 English Community 

Lösung von Bumer

If the prepaid card is canceled, the number does not need to be released. Your new provider orders the porting at the end of the contract.

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Bumer
Lehrling
  • BumerLehrling
  • 20. November 2024

If the prepaid card is canceled, the number does not need to be released. Your new provider orders the porting at the end of the contract.

Sächsin
o2_Solveig
o2_Lea
3 Personen gefällt das
  • Sächsin
    Sächsin
  • o2_Solveig
    o2_Solveig
  • o2_Lea
    o2_Lea
o2_Lea
  • o2_LeaModeratorin
  • Moderatorin
  • 1. Dezember 2024

Hello ​@Sms0712,

welcome to our o2 Community.😊

I see that Bumer has already been able to help you. If you have already canceled, your new provider can request the number from us and start the porting process.

If you have any further questions, please let us know.

Kind regards, Lea

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