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please how am going to pay my money. 185 99

  • January 30, 2025
  • 8 Antworten
  • 47 Aufrufe

Good evening please I don't understand am trying to please my money but is not working please what am I going to do? 

edit o2_Gerrit 30.01.2025 moved to English O₂ Community: Mobile

Lösung von o2_Gerrit

Hello ​@Osun,

do I understand you correct than you already received an e-mail from us with the offer where you can pay the 185,99€ via Paypal or debit card beforehand?

 

Our credit check will then decide, usually the order is then successful and your advance payment will be deducted from the total amount, in case it is still not successfull, you will receive your advance payment back.

Best Regards,

Gerrit

8 Antworten

Bumer
Legende
  • January 30, 2025

Do I understand correctly, you want to get your money back?


o2_Gerrit
  • Moderator
  • January 30, 2025

Hello ​@Osun,

welcome to our o2 Community 🙂

Is it correct that you wa<nt to get the amount of 185,99 € back?

Did you pay this for an order of a mobile phone which then did not happen?

Best Regards,

Gerrit

 


  • Autor
  • Besucher:in
  • January 30, 2025

No I want to pay the money so that O2 can send my phone to me?


o2_Gerrit
  • Moderator
  • Lösung
  • January 31, 2025

Hello ​@Osun,

do I understand you correct than you already received an e-mail from us with the offer where you can pay the 185,99€ via Paypal or debit card beforehand?

 

Our credit check will then decide, usually the order is then successful and your advance payment will be deducted from the total amount, in case it is still not successfull, you will receive your advance payment back.

Best Regards,

Gerrit


  • Autor
  • Besucher:in
  • January 31, 2025

It ok I have   speak with your colleague and she said is going to do it


o2_Gerrit
  • Moderator
  • January 31, 2025

Thank you for your reply, ​@Osun, that is great news.

If there are any questions please do not hesitate to also ask them here 🙂

Best Regards,

Gerrit


  • Autor
  • Besucher:in
  • January 31, 2025

Ok thanks 


o2_Daniela
  • Moderatorin
  • February 4, 2025

Very gladly ​@Osun 😊

Best regards
Daniela