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I am having a contract ongoing with O2. I am using physical SiM. I would like to convert it to an eSIM. could you please help me with the process?

Thanks

Chintan

 

o2_Giulia, 05.01.2024, 20:39: moved from O₂ Mobilfunk: Vertrag & Tarife to English O₂ Community: Mobile

 

Hi @Chint2,

You can order an eSIM via My o2 (“Mein o2”). 

I would recommend watching this video: 

Kind regards,
Alex


Hello @Chint2

you can order a replacement sim via Mein o2, as MXP_Alex has mentioned :) 

Have you already ordered the eSIM in the meantime? If so, did everything work? Or can we still support you here?

Best regards
Cora

 


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