Skip to main content
Gelöst

Personal data change

  • 21 March 2020
  • 1 Antwort
  • 428 Aufrufe

How can i change my personal data? When i click edit it's impossible, it's locked. Looks like not allowed. I noticed a mistake at the Surname.

1 Antwort

Hi!


You cannot change the name and date of birth yourself.

You must send a copy of your valid ID to the o2 customer service:

 

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

 

Note the phone number and sim serial number on the copy.

Deine Antwort