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How can i change my personal data? When i click edit it's impossible, it's locked. Looks like not allowed. I noticed a mistake at the Surname.

Hi!


You cannot change the name and date of birth yourself.

You must send a copy of your valid ID to the o2 customer service:

 

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

 

Note the phone number and sim serial number on the copy.

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