Hello. Please I want a clarification about monthly instalment payment for a mobile contract. I have a contract with o2 and my first monthly instalment deduction date is 25th December 2023 but nothing have been deducted yet. I hope no any problem
edit o2_Solveig 28.12.2023, 09:44 Uhr moved from o2 Home: Rechnung → English o2 Community : Mobile
Hello
Welcome to our o2 community 
The bill for the mobile phone (hardware) should be issued today.
The direct debit will then take place on 04/01/2024 .
The mobile phone bill will be created on 03/01/2024 and debited on 15/01/2024.
I wish you a happy new year 
Kind regard,
Solveig
Thank you for the information. Happy New Year in advance
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