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Payment Schufa


Hello, 

Recently i closed my bank account. 

Accidently during top-up it went ahead with schufa mandate and 15 EUR was added immediately. (Prepaid account)

This transaction will fail since the account is closed. 

Can I stop the mandate or Is there a problem that can occur?

Is it okay if i just add the same amount using PayPal & credit card option to avoid issues when transaction fails?

Lösung von Bumer

Yes, you can top up your account yourself. The chat will delete the SEPA mandate.

o2 Prepaid-Chat

 

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2 Antworten

Bumer
Lehrling
  • 20606 Antworten
  • Lösung
  • 4. April 2025

Yes, you can top up your account yourself. The chat will delete the SEPA mandate.

o2 Prepaid-Chat

 


o2_Gerrit
  • Moderator
  • 6026 Antworten
  • 4. April 2025

Hello ​@kshitij,

welcome to our o2 Community 🙂

Could you already contact the colleagues via our Prepaid-chat and have your SEPA mandate ended?

Best Regards,

Gerrit


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