Hello @classiqueme, please call the english support hotline as fast as possible, to cancel the whole payment.

English support hotline: 089 66 66 30 08 1

Monday till Friday 10 am - 6 pm

Best regards

Steffen

I did the same thing and I called the english hotline. I was assured that the Ratenplan will continue and the next month the whole amount was charged in my account. I didnt callback as I know it will just make no sense and a waste of time to contact the english hotline only for the concern not to be resolved. I had also another concern prior to this but was also not solved not until my second call. Its just a hassle to be honest!

Hello @classiqueme  & @niki sam jules  

 you can try it with an e-mail to widerruf@cc.o2online.de  

Don't forget your personal Data, myHandy "Kundennummer" & myHandy "Vertragsnummer" 

Good luck

Hello everyone,

and thank you @Bollermann for your quick response

@classiqueme and @niki sam jules please let us know how it turned out for you.

Kind regards
Jessica