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  • August 18, 2021
  • 10 Antworten
  • 1131 Aufrufe
R
Besucher:in

How will I pay my O2 bill online. Thank You.

 

Edit by o2_Katja: Moved to our English Community

Lösung von o2_Jessica

Hello @rukdee,

and thank you @bs0 :sunflower:

Is everything clear by now?

For example, if you have concluded your contract online, you can already agree to the SEPA Direct Debit Scheme during the process.
As has already been said, it is best to check online whether this has been entered for you. If this is not the case, remember that the manual transfers must always be received by o2 on time. Alternatively, you can still agree to the SEPA direct debit mandate and have your monthly bills debited directly by o2.

Kind regards
Jessica :nerd:

P.S.: I just noticed that we don't yet have a FAQ in English on the subject of payment and how to handle it all. I'm including that so that it will also be available to others in the future.

10 Antworten

A
  • Anonymous
  • August 18, 2021

@rukdee 

hi, please look her.

 

o2_Jessica
R
Besucher:in
  • rukdee
  • Autor
  • Besucher:in
  • August 18, 2021

It shows the bank details of telefonica,so it means i’ll just send my payment thru your bank or because i gave my bank details to O2,it will automatically charge me? Pls give advice.

A
  • Anonymous
  • August 18, 2021

You want to check your data usage? Have a look at your invoice? Set the information about third party providers? Or maybe you want to extent your contract? In “Mein o2” you can do many things right on your own! 

 

 

 

o2_Jessica
o2_Jessica
  • o2_JessicaTeam
  • Team
  • August 18, 2021

Hello @rukdee,

welcome to our o2 community and thank you for your contribution :blue_heart:

Did @fritz04 answers help you? :nerd:
Or are there still further uncertainties?

Kind regards,
Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
R
Besucher:in
  • rukdee
  • Autor
  • Besucher:in
  • August 18, 2021

not really answer exactly my questions

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • August 18, 2021

What do you still need to know?

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Jessica
R
Besucher:in
  • rukdee
  • Autor
  • Besucher:in
  • August 18, 2021

I want to know if i am going to send my payment thru your bank details?thanks

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • August 18, 2021

If you have provided your account details in a SEPA mandate then o2 will take the payment via direct debit. If not then you will need to transfer the payment each month to the account shown in the invoice. The payment method and due date are also shown in the invoice.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Jessica
R
o2_Jessica
  • o2_JessicaTeam
  • Team
  • Lösung
  • August 19, 2021

Hello @rukdee,

and thank you @bs0 :sunflower:

Is everything clear by now?

For example, if you have concluded your contract online, you can already agree to the SEPA Direct Debit Scheme during the process.
As has already been said, it is best to check online whether this has been entered for you. If this is not the case, remember that the manual transfers must always be received by o2 on time. Alternatively, you can still agree to the SEPA direct debit mandate and have your monthly bills debited directly by o2.

Kind regards
Jessica :nerd:

P.S.: I just noticed that we don't yet have a FAQ in English on the subject of payment and how to handle it all. I'm including that so that it will also be available to others in the future.

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
R
R
Besucher:in
  • rukdee
  • Autor
  • Besucher:in
  • August 19, 2021

yeah my bank details is included in SEPA, so íll just wait to have my invoice into my account (O2 app). I think you solve my inquiries. Thank you.

o2_Manga
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