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Payment failed

  • 5 July 2021
  • 1 Antwort
  • 43 Aufrufe

Hello O2, my mobile payment using direct debit this month failed. Can I pay via bank transfer? Also, I have an unlimited 1 month contract but for some reason I cannot extend it, what can I do?

Regards,

 

edit o2_Manga: verschoben zu Englisch Mobile

 


1 Antwort

Hi @Laurachp 

welcome to our community. :slight_smile:

Did you already find the bank details for transfer? If not here we go: 

Telefónica Germany GmbH & Co. OHG
Bank: HypoVereinsbank AG München
BIC/SWIFT: HYVEDEMMXXX
IBAN: DE16 7002 0270 0005 7131 53

Please quote your customer number as your reference.

Greetings

 

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