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Hi O2 Team,

I ordered a SIM Card on January 9th and still haven’t received the card. I have just arrived here and need to kickstart a lot of official processes and without a phone number, I am unable to do so. Can I be informed how long will it take for the card to arrive? The email said it will take 2-3 working days but, clearly, we are past that.

 

Edit by o2_Katja: Verschoben in unser Englisch Board

Hi @TalhaAkbar 

 

welcome to our community. :relaxed:

Usually it takes up to five working days until the SIM card is delivered. Did you check your email account for further information maybe also the spam foulder?

 

Greetings

 

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