Ordered phone through store but have not recieved a customer number.

vor 1 Jahr
Juli 27, 2025 10:50 PM UTC
4 Antworten
71 Aufrufe

Ahmed Ajmal
Besucher:in

Hello.

I ordered a phone through store of O2, but have not received any email or any information about delivery. The contract only has VO number but no contract number or any information. I am worried as I have to fly out of country. Is there any way to get updates on it?

o2_Giulia, 28.07.2025, 09:01: verschoben von O₂ my Handy & Finanzierung zu English O₂ Community: Mobile

Lösung von o2_Giulia

Hello @Ahmed Ajmal,

welcome to our o2 Community 😀

To find out the status of your order, please contact the o2 Shop where you bought the phone or call our English Hotline as Bumer suggested.

Unfortunately, we don't have access to your order here in the community.

Best regards

Giulia

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