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Order status of iphone 13 mini


Hello,

I have ordered iPhone 13 mini 128GB on May 19th 2022 but I have not received any update about delivery status. My order number is : WSHWXXXXXXX.

could you please let me know how long will it take to receive my phone?

 

 

 

Edit o2_Giulia: personal data deleted, moved to English o2 Community

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Lösung von o2_Manuela 6 July 2022, 13:11

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Hello @Safran17 ,

nice to read from you. 😊

What color did you order ?

The iphone 13 mini with the color “Mitternacht” has a delivery time of 2-3 weeks.

You can see that in our delivery status.

In addition to the delivery status we have the order status where you can track the status of your own order.

What exactly do you see there?

 

Best regards, 

Manuela

Hello,

I have ordered an iPhone 13 mini 128GB Blue color. In the order status it is written, ‘Vorbestellung’

Best regards,

Safran Fazle Rahman

Hello @Safran17 , 

okay thank you very much. 

In this case we have your phone currently not in stock and are waitung for new shipment. 

Here you can see the definitions from the status messages: 

Quelle: https://www.o2online.de/vt-order-status/bestellstatus

Right now we can only ask for your patience.

I am sorry that I have no better answer in this moment. 

When your Iphone is send to you, you will get a notification via email. 😊

 

Best regards, 

Manuela

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