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Order status for PS5

S
Rang
Benutzerebene 1

Hello team,

I ordered a PS5 (WSHWxy) last December 9th, 2021, i also paid the prepayment last December 15th, 2021. 

I want to know how long will it take to receive the PS5.

 

Kind regards

Sergio

 

Edit by o2_Katja: Moved to our english community, deleted order number

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Lösung von o2_Michi 6 January 2022, 12:19

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13 Antworten

o2_Michi

Hello @Sergio_27,

welcome to the o2 community.

As far as i remember the estimated delivery time mid december was about seven weeks. Fingers crossed that it will be delivered sooner. :fingers_crossed::wink:

 

Best regards,

Michi

S
Rang
Benutzerebene 1

Thanks for the information. I still havent received anything yet.

 

Best regards

 

Sergio

o2_Jessica
Benutzerebene 7

Hello @Sergio_27,

unfortunately, I have to inform you that there are still delays. We hope for a delivery very soon!
I am really sorry that I can not tll you anything else.

Kind regards
Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
S
Rang
Benutzerebene 1

Thanks

R
Rang

Thanks

did you get your PS5? from o2

S
Rang
Benutzerebene 1

Yes, thanks!

R
Rang

Yes, thanks!

how much total time did it took ? how mny weeks.i ordered mine on 20 jan 2022 and still no update

S
Rang
Benutzerebene 1

Like 10 weeks.

R
Rang

Like 10 weeks.

thanks, at this moment i am in the 8th week lets see … between they did not charge ,not even 1 euro as prepayment yet. so far only for the sim … not the token money also as it said 4.99 euros

S
Rang
Benutzerebene 1

Yes, lets hope you get yours soon.

R
Rang

Yes, lets hope you get yours soon.

thank you for your time :)  have a nice day! 

peace...

S
Rang
Benutzerebene 1

You too.

o2_Jessica
Benutzerebene 7

Hello you two,

@Sergio_27, I am very happy that you have received your PS5! The extended wait is definitely not nice. That's why we're always very happy when it finally works out! Have fun with it - have you been able to test it much yet?

@Ron_S, thank you for your request here. And it's nice that you made direct contact with another user here. Sometimes it's easiest to hear from someone else that everything worked out after all! But I just checked again and can tell you that the PS5 is visible with the status "Waiting for hardware shipment". I must therefore ask you for a little patience. Unfortunately, I can't give you an exact date. But I really hope that you will be able to try it out soon!

Kind regards
Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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