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  • October 5, 2023
  • 3 Antworten
  • 193 Aufrufe
I
Besucher:in

Hello,

 

How long does it usually take to process an order for a new phone from O2? I ordered Xiaomi 13T Pro couple of days ago and just wanted to know the average wait times since I might travel this month.

 

Thank you in advance

 

Kind regards,

Ines

Lösung von o2_Sven

Hello @Ines_Z ,

welcome to the o2 Commmunity 💙.

I’d expect that it goes relatively fast with that model. Have you already checked what exactly the status of your order is? Once you hit “In Bearbeitung” as the status, you can expect to receive the phone within the next 2 to 5 days depending on how fast the actual delivery of the package is.

 

Kind regards, Sven

3 Antworten

o2_Sven
  • o2_SvenModerator
  • Moderator
  • Lösung
  • October 5, 2023

Hello @Ines_Z ,

welcome to the o2 Commmunity 💙.

I’d expect that it goes relatively fast with that model. Have you already checked what exactly the status of your order is? Once you hit “In Bearbeitung” as the status, you can expect to receive the phone within the next 2 to 5 days depending on how fast the actual delivery of the package is.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
o2_Solveig
I
Besucher:in
  • Ines_Z
  • Autor
  • Besucher:in
  • October 5, 2023

Hi @o2_Sven,

 

Thank you 🖤

Yes, I checked it this morning and it’s in Bearbeitung. Perfect, thank you very much for the rapid response.

 

Best,
Ines

o2_Sven
o2_Sven
  • o2_SvenModerator
  • Moderator
  • October 5, 2023

Have fun with your Xiaomi when it arrives and if there is anything else, then please let us know @Ines_Z .

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
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