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Hello dears, 

I tried to buy a smartphone by o2online.de but I have rejected without showing the reason!

 

Could you please let me know why rejected my request?

 

Thank you 

Jiyar 

 

o2_Giulia, 18.12.2023, 14:13: moved from Austausch rund um die O₂ Community to English O₂ Community: Mobile

Hello @Jiyar,

welcome to our o2 Community 😀

You can only receive information about the reasons for the rejection in writing at this address:

Telefónica Germany GmbH & Co. OHG
Auskunftsstelle
90345 Nürnberg

Best regards

Giulia


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