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  • 9. August 2021
  • 1 Antwort
  • 22 Aufrufe

Hello, I ordered a sim card a week ago and it still has not arrived, how can I change the address

 

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Edit o2_Jessica: moved the thread to the English forum.

Lösung von o2_Jessica

Hello @Ahmad Hussein,

thank you for your enquiry with us in the o2 community. Unfortunately, we currently need a few days to process all requests. For the time being, I have moved your post to the English section of our forum!
Just for your information: here you will also find many helpful FAQs in English, where many different topics and questions are already covered.
You can find the FAQ here:

https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/faq-section-and-overview-of-our-services-79700

Now to your question: has the issue perhaps been resolved in the meantime? Or do you still need support?
Is it an exchange sim card? Or is it a new contract?

Kind regards
Jessica :sunflower:

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o2_Jessica
  • Team
  • 14880 Antworten
  • Lösung
  • 16. August 2021

Hello @Ahmad Hussein,

thank you for your enquiry with us in the o2 community. Unfortunately, we currently need a few days to process all requests. For the time being, I have moved your post to the English section of our forum!
Just for your information: here you will also find many helpful FAQs in English, where many different topics and questions are already covered.
You can find the FAQ here:

Now to your question: has the issue perhaps been resolved in the meantime? Or do you still need support?
Is it an exchange sim card? Or is it a new contract?

Kind regards
Jessica :sunflower:


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