Hi!
I tried to order an Apple Watch Ultra today.
I received the first e-mail (that give an overview of the order) however I didn’t receive the second e-mail (as confirmation) neither I can see the order in my O2.
It didn’t even let me pay any amount or anything, just sent me the first e-mail and it seems like disappeared.
Now I don’t know if I must redo the order or just wait some time, I tried to check but can’t seem to find any idea about it.
May someone from English community explain to me if it’s normal and if I shall do again the order? Thanks in advance!
Frage
Order confirmation
- Moderatorin
- 20234 Antworten
Hello
welcome to our o2 Community 😊
It usually takes a while before you receive the order confirmation.
A few days have now passed, you should have already received the email. Please also check your spam folder.
Please let us know if you have any further questions.
Best regards
Giulia
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