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online transfer

  • Apr. 18, 2025 9:36 AM UTC
  • 6 Antworten
  • 91 Aufrufe
Besucher:in

I already transferred the outstanding bill but its still showing in account 

edit o2_Gerrit18.04.2025 moved to English O₂ Community: Mobile

6 Antworten

Frau Bollermann
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​@Harish Kumar 

Hello ​@Harish Kumar 

When was the transfer?

it takes a few days .. (without weekend, only monday - friday) 

be kind 🙂 or be quiet🤫
    Besucher:in
    • Harish Kumar
    • Autor
    • Besucher:in
    • Apr. 18, 2025 9:43 AM UTC

    It was on 12/04/2025

    Frau Bollermann
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    ​@Harish Kumar 

    Did you send it with the correct customer number? 

     

    be kind 🙂 or be quiet🤫
      o2_Gerrit
      • o2_GerritModerator
      • Moderator
      • Apr. 18, 2025 1:22 PM UTC

      Hello ​@Harish Kumar,

      welcome to our o2 Community 🙂

      I could take a look, the transfer has been successful and your bill is no longer outstanding 🙂

      Were you checking via the app or via a web browser in your customer account?

      Best Regards,

      Gerrit

      Besucher:in
      • Harish Kumar
      • Autor
      • Besucher:in
      • Apr. 18, 2025 1:23 PM UTC

      In app and browser its showing

      o2_Gerrit
      • o2_GerritModerator
      • Moderator
      • Apr. 18, 2025 1:33 PM UTC

      ​@Harish Kumar Have you tried a different browser or have you tried to erase cache and cookies in your current browser?

      Best Regards,

      Gerrit

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