I moved out of Europe and I’m interested in canceling my o2 prepaid sim contract (phone number). It has a little bit of money left in it and I’m NOT interested in a refund or any funds transfer whatsoever. Is there any easy solution? (not involving sending a letter via the german mail, because I’m no longer there)
Thread relocated to English Mobile - o2_Antje
Lösung von o2_Jessica
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Hello
thank you for your request in our Community 
You do not have to cancel your prepaid card. After a period of inactivity, the card is automatically deactivated. However, if you would like to have the remaining credit paid out, you can request a credit payment with this form: Click here.
Kind regards
Jessica 
Thank you Jessica, I’m glad to hear that
OrB
Hello
you’re welcome 
If you have any question left - do not hesitate to contact us here!
All the best for you 
Jessica
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