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Warum O2
Warenkorb
Service

My O2 prepaid sim got deactivated on January because i didn’t recharge it for last 6 months.

Someone can please help me in reactivating it, so i can top up and continue using the services.

I did a top up of 15 Euro but I do not have the newtork.


Hallo @xj55dp,
if the SIM card has been deactivated due to lack of top-up, reactivation is unfortunately no longer possible. However, if you wish, you can order a new prepaid SIM card or buy one in a shop.
Kind Regards,
Bianca


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