Skip to main content
Warum O2 Service
Gelöst

O2 portal giving error of invalid address


Hello O2 Team, I am trying to order O2 my Prepaid S through O2 web portal. Whenever I am putting my address it is always giving me invalid address. I do have Wohnungsgeberbestatigung with me from landlord. How to proceed?

 

 

 

edit o2_Giulia: moved to English o2 Community: Mobile

Lösung von o2_Jessica

Hello @ronak0611,

welcome to the small but nice o2 community!
Thank you for your enquiry with us 💙

I am sorry that the order process is currently not possible.
Are you possibly living at an address that is still quite "young", i.e. a new housing estate or a new flat?
This may be because the system does not yet know the address.

Kind regards
Jessica 🌷

Zur Antwort springen
War das hilfreich für dich?

1 Antwort

o2_Jessica
  • Team
  • 14880 Antworten
  • Lösung
  • 7. April 2022

Hello @ronak0611,

welcome to the small but nice o2 community!
Thank you for your enquiry with us 💙

I am sorry that the order process is currently not possible.
Are you possibly living at an address that is still quite "young", i.e. a new housing estate or a new flat?
This may be because the system does not yet know the address.

Kind regards
Jessica 🌷