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O2 My Home Termination

  • June 15, 2023
  • 1 Antwort
  • 17 Aufrufe
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Besucher:in

Hello,

I had the o2 my home s flex. I sent my box with post and filled the termination form.

I then got the letter from you about the acceptance of termination after 12.06.2023. However, today, I got an e-mail about my current bill. I did not use the internet for a month as I do not have the box so I do not understand why I need to pay this month as well.

I would be very pleased if you help me.

Thanks in advance.

Lösung von Vilureef

Hello @fluss,

Invoices are created retrospectively. If the cancellation was made on 06/12/23, there will even be an invoice.

Best regards

    1 Antwort

    Vilureef
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    • Vilureef
    • Lösung
    • June 15, 2023

    Hello @fluss,

    Invoices are created retrospectively. If the cancellation was made on 06/12/23, there will even be an invoice.

    Best regards

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