Hello,
I had two contracts one for o2 DSL home internet and another was a ps5 console with a simcard(02 max), i transferred the o2 DSL home internet pack to my flatmate and now i see that I have been taken out of the discount for the ps5 console with a simcard(02 max) which is a completely a different contract a total of 25 euro discount has been taken away all of a sudden. can someone please have a check
Edit o2_Larissa: moved to English o2 Community: Mobile
Lösung von o2_Tobias
Hi
welcome again to our English Community.
As I see you clarified already the change of ownership in the following thread:
Do I understand you correctly that there are now 2 contracts under the same customer number and the contract owner is missing the combination-benefit?
Or could you solve the issue meanwhile?
Just let me know if you still have any questions.
Loving greetings,
Tobias
Hi
welcome again to our English Community.
As I see you clarified already the change of ownership in the following thread:
Do I understand you correctly that there are now 2 contracts under the same customer number and the contract owner is missing the combination-benefit?
Or could you solve the issue meanwhile?
Just let me know if you still have any questions.
Loving greetings,
Tobias
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