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o2 is charging me double monthly

  • März 30, 2025 4:11 PM UTC
  • 7 Antworten
  • 43 Aufrufe

o2 is charging me double monthly
Edit o2_Bianca 31.03.25 09:04Uhr: Moved from Mobilfunk Rechnung to English o2 Community.

7 Antworten

  • Autor
  • Besucher:in
  • März 30, 2025 4:13 PM UTC

My gymondo contract was canceled on the 17th and still have high bill after, and I want refund of all the gymondo I paid for from the beginning of my contract. 


bs0
Legende
Forum|alt.badge.img+47
  • Legende
  • März 30, 2025 4:23 PM UTC

https://www.o2online.de/kontakt/

Send your objection to the invoice via the contact form. You can only do this for the last two invoices (8 week limit).

A cancellation on the 17th will still appear in the current invoice as invoices are issued retrospectively.


  • Autor
  • Besucher:in
  • März 30, 2025 7:58 PM UTC

I really don't understand you. Pls can you explain better?


o2_Gerrit
  • Moderator
  • Apr. 2, 2025 2:19 PM UTC

Hello ​@Yousef22,

welcome to our o2 Community 🙂

I have refunded the payments for Gymondo within the last 8 weeks 🙂

Best Regards,

Gerrit


  • Autor
  • Besucher:in
  • Apr. 2, 2025 2:59 PM UTC

I don't see any refund. 


o2_Daniela
  • Moderatorin
  • Apr. 2, 2025 4:24 PM UTC

​@Yousef22 

You will see the refund on the next invoice, at the latest on the invoice after next.
It will then be listed there.😊

Best regards
Daniela


o2_Daniela
  • Moderatorin
  • Apr. 9, 2025 8:25 AM UTC

Hello ​@Yousef22,

I would like to ask whether the answers here have helped you and whether you have
received all the information?

If you have any further questions, please let us know. 😊

Best regards
Daniela