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o2 is charging me double monthly


o2 is charging me double monthly
Edit o2_Bianca 31.03.25 09:04Uhr: Moved from Mobilfunk Rechnung to English o2 Community.

7 Antworten

  • Autor
  • Neuling
  • 3 Antworten
  • 30. März 2025

My gymondo contract was canceled on the 17th and still have high bill after, and I want refund of all the gymondo I paid for from the beginning of my contract. 


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Profi
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  • Profi
  • 41751 Antworten
  • 30. März 2025

https://www.o2online.de/kontakt/

Send your objection to the invoice via the contact form. You can only do this for the last two invoices (8 week limit).

A cancellation on the 17th will still appear in the current invoice as invoices are issued retrospectively.


  • Autor
  • Neuling
  • 3 Antworten
  • 30. März 2025

I really don't understand you. Pls can you explain better?


o2_Gerrit
  • Moderator
  • 6191 Antworten
  • 2. April 2025

Hello ​@Yousef22,

welcome to our o2 Community 🙂

I have refunded the payments for Gymondo within the last 8 weeks 🙂

Best Regards,

Gerrit


  • Autor
  • Neuling
  • 3 Antworten
  • 2. April 2025

I don't see any refund. 


o2_Daniela
  • Moderatorin
  • 2374 Antworten
  • 2. April 2025

@Yousef22 

You will see the refund on the next invoice, at the latest on the invoice after next.
It will then be listed there.😊

Best regards
Daniela


o2_Daniela
  • Moderatorin
  • 2374 Antworten
  • 9. April 2025

Hello ​@Yousef22,

I would like to ask whether the answers here have helped you and whether you have
received all the information?

If you have any further questions, please let us know. 😊

Best regards
Daniela

 


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