As soon as I just crossed the border from Germany to the Netherlands my O2 internet to go stopped working. I have an active monthly flat rate with roaming but it isn’t working. Any idea why?
Edit by o2_Katja: Moved to our English Community
As soon as I just crossed the border from Germany to the Netherlands my O2 internet to go stopped working. I have an active monthly flat rate with roaming but it isn’t working. Any idea why?
Edit by o2_Katja: Moved to our English Community
missing APN settings (Internet - for postpaid)
Roaming not activated in the device
etc.
Try to make a manual network search, too.
Prefer T-Mobile NL there.
It’s internet to go in a mobile router, not a phone. So those aren’t configurable attributes. Roaming is active
A mobile WLAN router is a cell phone without a display. Nothing else.
Which router do you have?
Hi
welcome to our English Community.
I regret that your contract “o2 my Internet-to-Go” is not working in the Netherlands.
As you have the pack “Roaming Basic Pay Go”, it should be possible for you to use the contract in all European countries.
I just checked, but we have not blocked the usage abroad for you.
Therefore, please follow the suggestion of
Loving greetings,
Tobias
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.