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O2 homespot unlimited

  • April 27, 2020
  • 8 Antworten
  • 103 Aufrufe
T
Besucher:in

I have ordered a "o2 unlimited homespot" last week. Afer two days the e-mail said my package had arrived but it's been 3days seen my last e-mail and i still haven't receive any thing yet

 

Edit o2 Antje: moved to English Board

    8 Antworten

    S
    Einsteiger:in
    • Schaf344
    • Einsteiger:in
    • April 27, 2020

     its corona-time.

    please wait for 1 further week.

     

    T
    Besucher:in
    • Thanh Sang
    • Autor
    • Besucher:in
    • April 27, 2020

    I know it's corona time and understand the difficulty but why would they send me 2 separate e-mail saying that my package is "on the way" and " arrived" ?

    S
    Einsteiger:in
    • Schaf344
    • Einsteiger:in
    • April 27, 2020

    This just doesnt matter. They tell you what they think you might want to hear….

    L
    Besucher:in
    • lousio
    • Besucher:in
    • April 27, 2020

    The best way to resolve this issue is by getting in contact with customer service. You can either phone them or send them a message per WhatsApp. They should be able to resolve your issue then!

    Tom_
    o2_Antje
    • o2_AntjeModeratorin
    • Moderatorin
    • April 30, 2020

    Hallo @Thanh Sang,

     

    what is the current status?
    Did you get the homespot now?

     

    Regards
    Antje

    Hat dir eine Antwort weitergeholfen? Wenn ja, markiere den Beitrag bitte als Lösung damit auch andere davon profitieren :)
    T
    Besucher:in
    • Thanh Sang
    • Autor
    • Besucher:in
    • April 30, 2020

    I have received my package yesterday, not that i complain but please don't send an "arrived" email if it's gonna take 5 more days

    S
    Einsteiger:in
    • Schaf344
    • Einsteiger:in
    • May 2, 2020

    useless complain.

    o2_Kurt
    Forum|alt.badge.img+40
    • o2_KurtModerator
    • Moderator
    • May 11, 2020

    I have received my package yesterday, not that i complain but please don't send an "arrived" email if it's gonna take 5 more days


    Hi!

     

    Glad to hear that - and thanks for your feedback.

    Could you figure out where the package was in those few days?

     

    Viele Grüße,

    Kurt

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