Skip to main content
Warum O2
Warenkorb
 Service
Frage

O2 home S50 flex internet

  • December 8, 2025
  • 3 Antworten
  • 23 Aufrufe
S
Besucher:in

Hi O2-Team,

 

I have unfortunately only 0,2 MBits internet speed, only just enough for chat. It was supposed to be 50 MBit/s. I have been suffering for 2 weeks now. Would you please fix this issue.

 

Sincerely

Sasha
edit o2_Solveig 09.12.2025, 12:23 Uhr verschoben von o2 Mobilfunk → English Community Mobile 

3 Antworten

o2_Solveig
  • o2_SolveigModeratorin
  • Moderatorin
  • December 9, 2025

Hello ​@Sasha23 ,
welcome to ouer o2 Community 😀
It's annoying when the internet is so slow.
Have you tried restarting your router? 
Is there a fault in your area? 
Was it working better two weeks ago? 
Kind regards,
Solveig 

O₂ my Service - Service, wie du ihn willst-> https://hilfe.o2online.de/o2-news-3/o2-my-service-service-wie-du-ihn-willst-536715
S
Besucher:in
  • Sasha23
  • Autor
  • Besucher:in
  • December 9, 2025

Hey Solveig,

Yes obviously i restarted the router and phone. There is no fault in area. Before 2 weeks, since October 2025 was ok. Since 2 weeks (End of Nov week , KW 48) no longer working.

 

Sincerely,

Sasha

 

T
Besucher:in
  • Tota38
  • Besucher:in
  • December 10, 2025

Hi Sasha,

I also have the same problem since the last week of November (home S 50). 😔

Sincerely 

Tota

Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica