O2 connection in Nortend Frankfurt very bad

Yeah but I lost all hopes by now, it is like this for almost 10 days already, I just filed a complaint, I would understand a few days of technical maintenance with reduced download speed, but 0.02mbps each evening I am sorry this is unacceptable by all means. This is badly planned, badly executed cell tower maintenance without care for customers who are paying for this service (because they probably need it?), until 3 days ago even the O2 live checker had totally wrong end date for maintenance saying 11 of October or smth... Furthermore because my roaming goes through O2 I cannot even use my mobile phone as alternative hotspot... And this is the central area of Frankfurt, I will not ask what is it like somewhere in the countryside... Nowadays economy is fast transport, communications and modern technology you are bringing me back to the beginning of the telephone internet via dial up for real...

The least the O2 support could do for the past 10 days and 100 complaints is update the end date for the maintenance, I told them to fix it 50 times as it is wrong...

An einer Basisstation in der Nähe rüsten wir unser Netz auf schnelles 5G auf.

- Wartungsarbeiten abgeschlossen bis voraussichtlich 11.10.2024
- Beeinträchtigungen bis zum Abschlussdatum möglich
- 5G Technologie ermöglicht höhere Datenübertragungsraten bei Downloads von Videos, Musik und großen Dateien
Für eine schnelle Lösung helfen oft auch folgende Tipps:
- Handy neu starten
- Prüfen, ob „Nicht stören“, „Ruhe“ bzw. „Flugmodus“ aktiviert ist
- Sicherstellen, dass „Mobile Daten“ aktiviert sind
- WLAN-Anrufe aktivieren

Update um 16:38 (halbstündliche bis einstündliche Aktualisierun

Another "5 star" result:

https://www.speedtest.net/result/c/f9500ee1-7ffc-414c-89c3-6b562f9079a7

Hello ​@hristoff ,
Netztechnik reports that they are working to restore network functionality, so please be patient. You can report here that you are also affected by the outage.
 

Kind regards, Maren 🎄🌟 🦌

Yeah, you can see when I opened the topic around 15th of November and today is 8th of December. The quality of your network is below 0 - it is unstable, even 50mbps at LTE is not reachable during most of the day and we talk about central area of Frankfurt… Do you have any estimation when this cell towers will be upgraded, will be December this year or 2025 or 2030, because I only see the upgrade estimation period changing, first it was October 11th, then November 11th, now is December 12th...

Hello ​@hristoff ,

I apologise for the late response. The restrictions are still reported and so far there is no information on when the network functionality will be fully restored. I therefore ask for your patience.

Kind regards, Maren 🎄🌟🦌