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number portability rejected by O2

T
Neuling

I released my O2 postpaid number on 04.06.2025. Following which I received an email confirmation with Gültigkeitsdatum Opt-in: 04.07.2025.

After which I request for a number portability with new provider and O2 denied the request with reason:

  • Bei der Portierung der Rufnummer 0151xxxxxx22 ist es zu einem Fehler gekommen. Die Fehlermeldung Ihres aktuellen Anbieters lautet:
    Portierung zu früh – Die Mitnahme der Rufnummer muss innerhalb von vier Monaten stattfinden. Ihre Kündigung beim aktuellen Anbieter ist zu einem späteren Datum hinterlegt.

I have requested twice for portability and both requests rejected.

Can someone from O2 help me port my number?

3 Antworten

o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • 6659 Antworten
  • 7. Juni 2025

Hello ​@tochku,

welcome to our o2 community 🙂

I see that your contract ends on 18th of July.

Did you request  an immediate (sofort) porting with your new provider or at the end of your contract with us?

Best Regards,

Gerrit

 

T
Neuling
  • tochku
  • Autor
  • 1 Antwort
  • 7. Juni 2025

​@o2_Gerrit 

I requested sofort porting. The porting request got approved after I posted for help.

whoever intervened, help is appreciated.

this question can be closed, for further comments.

o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • 6659 Antworten
  • 7. Juni 2025

Thank you very much for your feedback, ​@tochku, that is great that you will now have your number with your new contract 🙂

Have a nice weekend,

Gerrit

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