Hello @Rodolfo Yanke ,





Welcome to O₂ of youre community .



For the release of the O₂ prepaid phone number we contact customers the O₂ Prepaid Support. Call Prepaid Support 017688855282.



The telephone number taking is chargeable, so we have to make sure customers have enough credit on the card 24,95 €. O₂ price list prepaid. Prepaid price list



Booked credit on the card, we can also pay customers, to fill out the form O₂ Prepaid credit balance and send to the O₂ Prepaid customer care. o2 Prepaid credit balance. Prepaid Credit balance



We must also pay attention to customers, we are the sole card holder of this O₂ prepaid card. After successfully exporting the phone number, our card is deactivated immediately and we can not use it anymore.



I hope you help this .



Best regards,

MariaMostrich

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Hi @Rodolfo Yanke,



I arranged the porting of your prepaid number. Your new provider can go for it.



With the porting the SIM card remains but with a new number. It is not a cancellation. The new number is sent by text.



Greetings

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Hi O2 team,

I would like to take my current mobile number from o2 prepaid to another provider for my new contract. Could you please release my number 0176 **** 8974 for porting immediately?

Thanks in advance and waiting for the number release.

Garison

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Hi @Gcfl1208 

 

welcome to our community. 

As far as I can see the porting declaration is already set. Sufficient credit is available to pay the fee.

 

Greetings

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