I’d like to transfer my phone number from O2 to another provider. Can you please release my number for porting and also let me know the amount needed for porting the number? Many thanks.
Hello
Unfortunately, at the moment, we don't have the capability to process number porting requests here in the community.
Thank you very much.
Best regards
Steffen
My tariff is without any contract (prepaid), and I was told that the number you provided is only available for postpaid plan. My call was transferred to another department, but she didn’t speak English and told me to call the same number 089666630081.
Can you please provide me with a contact information for number porting where I can process in English?
Hello
there’s no separate english prepaid hotline, maybe you have someone that could help you translate for the call or just ask if they could maybe speak with you in english. It shouldn’t be an issue to reach atleast someone that can help you with the number porting there.
Kind regards, Sven
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