Hello O2,
I’ve been trying to move my number to a new provider since Nov/2019 and so far no success. I had a prepaid card and recharged it as much as needed as informed in O2 store.
I issued the cancelation document which was sent to you from your store. nothing worked so far and the new provider tells me that O2 is not releasing the number because my contract is not canceled.
Can you please release my number for portability asap? It is +49xxx. Please help, I’m running out of options here.
Thank you.
edit o2_Manga: Kundendaten unkenntlich gemacht.