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Hello,

I got my postpaid unlimited sim card on Friday it was working fine until today, I switched off my phone the moment I turned it on the internet no longer connect, I also cannot make any calls.

Do you perhaps know the problem?

 

Edit: Beitrag zu Englisch verschoben - o2_Kurt

Hi @Eghosa, 

 

thanks for contacting us here again in our English community. 

 

  • Did you check if you turned off your internet on your device? 
  • Did you pay all your bills recently? 

 

I hope I could already help you with these suggestions. 

 

Loving greetings,

Tobias

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