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New simcard not working

  • November 8, 2021
  • 4 Antworten
  • 73 Aufrufe
S
Besucher:in

Hello,

I received my simcard, then tried to register online but I’m not receiving message or temporary password. Can you check why. Thank you.

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von o2_Tobias

Hi @Sunneva, 

welcome to our English Community. 

Thanks for your request. 

What kind of sim-card did you order? 

Is it probably a multicard? If this is the case, just have a look to the settings of your multicard and check which sim-card receives SMS. 

Or is it the only card for the contract?

 

Loving greetings,

Tobias

    4 Antworten

    o2_Tobias
    • o2_TobiasTeam
    • Lösung
    • November 10, 2021

    Hi @Sunneva, 

    welcome to our English Community. 

    Thanks for your request. 

    What kind of sim-card did you order? 

    Is it probably a multicard? If this is the case, just have a look to the settings of your multicard and check which sim-card receives SMS. 

    Or is it the only card for the contract?

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    S
    Besucher:in
    • Shakhawan
    • Besucher:in
    • August 25, 2022

    Habe eigentlich eine o2 SIM-Karte gekauft und habe keine Ahnung, wie man sie aktiviert. Kannst du bitte helfen? Danke

    S
    Besucher:in
    • Shakhawan
    • Besucher:in
    • August 25, 2022

    Hello today Bought o2 simcard and have no idea how 2 active it any oke can help pleas ❤️

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • August 27, 2022

    Hello @Shakhawan, welcome to our o2 community :-)

    If you ordered a SIM card online you can also activate it online in a few simple steps, here you will find all necessary information :-)

    Regards,

    Lars

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