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New Device With old Sim contract

  • September 15, 2023
  • 2 Antworten
  • 50 Aufrufe
A
Besucher:in

Hi All, 
I have an existing connection contract and I want to take a new device iPhone 15 Pro with new contract. is it possible to swipe the contract. 

Lösung von Vilureef

Hello @arnab18,

Take a look and see if you are offered the iPhone 15 for a contract extension?

Best regards

    2 Antworten

    Vilureef
    Legende
    • Vilureef
    • Lösung
    • September 15, 2023

    Hello @arnab18,

    Take a look and see if you are offered the iPhone 15 for a contract extension?

    Best regards

    -
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • September 17, 2023

    Dear @arnab18 ,

    welcome to our community. 🌝

    You can either extend your old contract and then choose a new iPhone, as @Vilureef wrote, or cancel the old contract at the end of your contract term and take out a new contract.

    Please note, however, that if you take out a new contract and want to cancel the old one, you will then only receive the combination benefit as long as the old contract is still running (if you select o2 customer you can receive discounted partner contracts).

    Kind regards,

    Andrea

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