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Network problem

  • August 26, 2025
  • 1 Antwort
  • 5 Aufrufe

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Hello,

I am currently using a ZTE_C128E0 router. However, the network connection is extremely unstable, and the speed is so slow that I can hardly use the internet at all. Could you please clarify what the cause of this problem is?

There are 4 indicators in the router like that; battery: on, LAN icon: on, SMS: off, signal strength: blinking,

As the internet is practically unusable, it is causing significant inconvenience. I kindly ask you to resolve this issue as quickly as possible.

Thank you.

1 Antwort

o2_Manga
  • August 29, 2025

Hi ​@skyng 

welcome back. 🙂

Did you use our Livecheck to get more information about the network and disturbances? And what about the SIM card? Did you change to a mobile phone checking if the SIM card is working properly inside?

This might be a hint to a defective router. 

As far as I can see the router is something special. Maybe you should check which network types are possible (4G/5G)

Greetings

Manga