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Need invoice for prepaid

  • July 17, 2023
  • 3 Antworten
  • 119 Aufrufe
K
Besucher:in

Hi, I need invoices for all prepaid payments I made tp mu number form April 2023. It is nowhere to be found within my online account (or at least I’m unable to locate it).

How to get invoices for previous recharges ?

Many thanks.

 

edit o2_Solveig 18.07.2023, 08:02 Uhr verschoben von o2 my Home → English o2 Community : Mobile

Lösung von o2_Solveig

Hello @kavya24 ,

welcome to our o2 Community. 😀
There are no bills with Perpaid.
But you can see what you have charged either in the My o2 APP under "Charges & debits/Aufladungen & Abbuchungen"" or on the portal at https://www.o2online.de/ecare-prepaid/guthaben-uebersicht.

Greetings, Solveig 

3 Antworten

o2_Solveig
  • o2_SolveigModeratorin
  • Moderatorin
  • Lösung
  • July 20, 2023

Hello @kavya24 ,

welcome to our o2 Community. 😀
There are no bills with Perpaid.
But you can see what you have charged either in the My o2 APP under "Charges & debits/Aufladungen & Abbuchungen"" or on the portal at https://www.o2online.de/ecare-prepaid/guthaben-uebersicht.

Greetings, Solveig 

O₂ my Service - Service, wie du ihn willst-> https://hilfe.o2online.de/o2-news-3/o2-my-service-service-wie-du-ihn-willst-536715
M
Besucher:in
  • Michelle K
  • Besucher:in
  • January 11, 2024

Hi
 

The link you provided only gives the last couple of months balance details (10/23/23 to 01/11/24). I need all invoices for 2022 for tax reasons. Please help.

o2_Ines
  • o2_InesModeratorin
  • Moderatorin
  • January 14, 2024

Hi @Michelle K, welcome at our Community. Nice to have you here.

I see that the invoices have already been requested for you. They should be with you soon. 😀

Kind regards, Ines.

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