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Need help with sim otp after deactivation and moving abroad

  • Nov. 8, 2026 8:27 AM UTC
  • 5 Antworten
  • 31 Aufrufe
Besucher:in

I deactivated my sim card in October 2026 but it would remain valid till December 2026. I am unable to receive OTPs after the deactivation, which could be due to two reasons:

1.I moved out of Europe

  1. I deactivated sim

Edit o2_Kathi 09.11.26 Moved to the section English o2 Community

5 Antworten

Bumer
Legende
  • BumerLegende
  • Nov. 9, 2026 7:35 AM UTC

What exactly is your request?

Besucher:in

My sim card number was deactivated in October by me but it remains valid till December end. However, since I moved out of EU, the sim card has been out of service and I am unable to receive any OTPs from bank services. I am considering two options:

  1. Reactivate the sim card
  2.  Activate international roaming on the sim
Bumer
Legende
  • BumerLegende
  • Nov. 9, 2026 9:04 AM UTC

Prepaid or postpaid?

Besucher:in

Prepaid

Bumer
Legende
  • BumerLegende
  • Nov. 11, 2026 7:27 AM UTC

You cannot reactivate the prepaid card. However, you can still port the number within 90 days of the deactivation date.

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