Need Help Activating O2 eSIM – Stuck in SMS Verification Loop

Hello everyone,

I recently purchased a new O2 SIM in Germany and successfully activated it. I received a confirmation message stating that my SIM was activated. However, I still need to download and install my eSIM profile on my device to complete the setup.

The problem is that, when I try to download the eSIM profile, I am asked to verify my identity by receiving an SMS. Since the eSIM profile has not yet been installed on my device, I am unable to receive the SMS required to complete the installation.

This has left me stuck in a loop: I need the eSIM profile installed to receive SMS messages, but I need to receive an SMS to download the eSIM profile.

Could someone please guide me on how to resolve this issue? Is there an alternative way to verify my identity or activate the eSIM profile without SMS verification? Any help or advice would be greatly appreciated.

Thank you in advance for your support!